CBW Bank - Operations Assistant (Topeka, KS)

CBW BankJob Classification: Non-Exempt, Full-Time
Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Reporting Relationship: Operations Officer
Work Location: Topeka, KS

Primary Accountabilities:
The Operations Assistant assists with daily operations of electronic banking platforms, including online banking, mobile remote deposit capture, and card networks.

Major Duties:

  • Enrolls customers in online banking.
  • Enrolls commercial customers in cash management, including online banking setup, completion of necessary contracts and coordination with staff to establish Officer approval of limits.
  • Assists commercial customers implement and maintain remote deposit capture systems.
  • Assists customers with offsite remote deposit capture installation.
  • Assists customer and bank staff with wire transfers by sending and verifying transfers.
  • Demonstrates online banking, bill pay and/or mobile products to employees and customers as required.
  • Responds, on a timely basis, to any customer inquiries regarding any of the electronic banking platforms or services.
  • Prepares monthly reports for Management to review.
  • Reconciles and researches disputes.
  • Performs additional duties as assigned.

Required Qualifications:

  • High School Diploma or GED equivalent required. Bachelor’s Degree preferred.
  • A minimum of two (2) years of related experience is required.
  • Advanced written, oral, interpersonal skills with a high attention to detail.
  • Ability to maintain strict confidentiality.
  • Demonstrate good work habits, maintain a professional appearance and attitude and follow policies and procedures.
  • Must project a friendly, courteous, patient and professional image at all times, even under adverse conditions.
  • Possesses a track record of integrity and commitment to professional standards.
  • Demonstrates ability to forge cohesive and effective working relationships with a variety of personalities.
  • Demonstrates ability to fulfill assigned commitments in a timely manner within established budgets while achieving quality results, prioritizes and resolves conflict when necessary, demonstrates strong organizational, analytical, and multitasking skills.

Physical Demands:

  • Ability to sit for extended periods of time.
  • Ability to read computer screens and email, mail and talk on the phone.
  • Ability to lift up to twenty-five (25) pounds.

Work Environment:

  • Professional and deadline-oriented environment in an office setting.
  • Interaction with staff and customers.
  • Potential exposure to dangerous criminal activity.

To apply for this position, click here.

What our clients say...

Cook, Flatt & Strobel Engineers

Kevin Holland
Vice President 
Cook, Flatt & Strobel Engineers

"We started working with HR Partners when we had staffing changes in our Accounting and Human Resources department. HR Partners has been there to assist us in that transition and has become a resource that we plan to continue to utilize.

Everyone in their office is professional, courteous, knowledgeable, and always very prompt. HR Partners has been able to provide advice and guidance on numerous HR topics and provided a mandatory Workplace Etiquette for our employees. They have also updated our personnel manual in order to provide clear and consistent polices for our employees. HR Partners would be an asset for any company looking for assistance with any human resources needs."