For whatever reason, bad behavior from our clients' employees comes in waves here at Creative Business Solutions. We receive phone calls from our clients requesting advice on how to deal with impolite behavior and other unacceptable workplace behaviors. Why does it come in waves? I have no idea. There are various theories... from the full moon, to springtime, to the holidays. Whatever the reason, it is always a good idea to remind your employees of your policy... Code of Conduct and/or Code of Ethics.
A great training program we provide at CBS is entitled "Workplace Etiquette/Workplace Boundaries." It is a one or two hour training session for management and/or staff. It is a great proactive training session that you can offer annually.
While I'm on this subject, I found the following article to be a good read. Keep us in mind for training, we are only a phone call away.
Outlawing impolite behavior at work: an ominous trend: Click Here
Martha Barlett Piland
President and CEO
MB Piland Advertising + Marketing
"We have worked with Kristina and her firm on multiple occasions. Since we're too small to have an HR advisor on staff, we have relied on her expertise in reviewing our employee manual and other HR-related documents.
She has also been available for advice when needed. She's thorough, straightforward and focused on positive outcomes. I am always confident in her counsel."