What You Don’t Know May Hurt You: The Benefits to Employee Satisfaction Surveys

Many of our readers have shared laughs while watching the comedic movie, “Office Space”. Has the thought ever crossed your mind if you have a “Peter Gibbons” in your office? Realistically, employees at all levels struggle to provide feedback, particularly tough feedback. Closing the door to this feedback may negatively impact your company culture and bottom line in the long run. Creative Business Solutions has a solution to open the door and create a strategic approach to improved company culture: an Employee Satisfaction Survey.

Conducting employee satisfaction surveys within your workplace can help you gauge employee attitudes and perceptions about the culture of your organization, business practices, leadership/management, as well as an employee’s individual satisfaction with compensation and benefits and the roles and responsibilities of his/her position. Conducting an employee satisfaction survey provides a sense of inclusion for your employees and sends the message that you value their opinions. In addition, employee loyalty comes from employer loyalty and employees need to know that you will support them.

Following are three (3) benefits of conducting employee satisfaction surveys:

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Dress Code: It’s More Than Just What You Wear

When I think of a company dress code policy, a blaring meme pops into my head – “My boss told me to ‘dress for the job you WANT, not for the job you HAVE.’ Now, I’m sitting in a disciplinary meeting wearing my Batman costume.” Hopefully, this specific situation has not occurred within your workplace, but in most organizations dress code compliance is a consistent trend and hot topic, particularly as the weather changes.

The purpose of a dress code policy is to communicate to employees the expectations of the organization. Dress code policies help employers satisfy the goals of comfort, professionalism, safety, brand and the organization’s image. Employees are often seen as the “face” of the organization and employers recognize the importance of impressions made on clients and customers.

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Recruiting Toolbelt: Social Media

In a world where ninety percent (90%) of businesses use social media, the temptation to incorporate the wealth of knowledge available through social media during the recruitment process is growing in popularity. With forty-three percent (43%) of employers actively using social media to screen candidates, the risks of violating a potential employee’s rights increase significantly. This can be concerning as thirty-six percent (36%) of organizations have disqualified candidates based on the collection of data through social media.

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The Power of a Job Description

A job description, essentially, is the basis of knowledge and skill that an employee is expected to achieve through the description’s outline of tasks, duties and functions in the workplace. Job descriptions may be used in various ways: recruiting employees; determining salary levels; conducting performance reviews; clarifying job duties; and establishing titles and pay grades. The ultimate purpose of a job description is to ensure that employees adequately retain knowledge of the company and perform work as it relates to the organization’s mission and goals.

For employers, job descriptions offer the benefit of establishing what is expected in current and future employees. The outline for each job title doubles as a performance review, to check and see if employees are continuously demonstrating all abilities listed. Being consistent in maintaining the qualifications of employees is crucial to the success of a company.

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Labor Law Poster Compliance

Along the corridor off the company’s front entrance, hangs a shiny poster. This poster is often overlooked, but the information on the poster should not be. Once the shiny gleam of the poster catches an eye, panic sets in and questions commence, “Is my labor law poster up to date?”

With a new administration in the White House, federal and state laws are certain to change. Labor law posters define those federal and state employment-related laws which all employers must comply with in their places of business. These posters are designed to protect both the employee and the employer.

Within the past six (6) years, there have been over 260 mandatory labor law poster changes across the United States, with sixteen (16) already implemented in 2017. It is predicted that 2017 will bring an abundance of new state regulations and fewer federal regulations. Failure to update a labor law poster may result in fines (federal and state), lawsuits or citations. Provided below are several tips on how to avoid unnecessary violations:

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What our clients say...

Western Cooperative Electric

Debbie Robinson
Western Cooperative Electric
 
“I have recently used the services of HR Partners to coordinate the evaluation of our CEO. I found their services made the process convenient and easy to administer. HR Partners also helped us to analyze the results of our CEO evaluation survey offering unique perspectives we may not have otherwise picked up on. I’m very happy with the services I received.”