On March 18, 2015, the General Counsel of the National Labor Relations Board (“NLRB”) issued Memorandum GC 15-04, offering guidance for drafting employee handbook rules so they won’t be deemed unlawful by the NLRB.
This Memorandum is relevant to nearly all private employers – especially to unrepresented (non-union) employees who comprise a large majority of the nation’s workforce – because the NLRB is aggressively policing employee handbooks and other employer policies which it believes has a “chilling effect” on employee rights under the National Labor Relations Act (“NLRA”). In fact, the mere maintenance of a work rule – even in the absence of enforcement – may violate the NLRA.
For whatever reason, bad behavior from our clients' employees comes in waves here at Creative Business Solutions. We receive phone calls from our clients requesting advice on how to deal with impolite behavior and other unacceptable workplace behaviors. Why does it come in waves? I have no idea. There are various theories... from the full moon, to springtime, to the holidays. Whatever the reason, it is always a good idea to remind your employees of your policy... Code of Conduct and/or Code of Ethics.
A great training program we provide at CBS is entitled "Workplace Etiquette/Workplace Boundaries." It is a one or two hour training session for management and/or staff. It is a great proactive training session that you can offer annually.
While I'm on this subject, I found the following article to be a good read. Keep us in mind for training, we are only a phone call away.
Outlawing impolite behavior at work: an ominous trend: Click Here
Take a look at this movie scene from Facing the Giants. The entitled video is "True Leaders Don't Quit". A lot of "aha" moments to assist you or your team with leadership. What did I capture from this movie scene?
Bottom line, everyone is a leader. Lead by example, show the characteristics of a winner, and you will succeed.
There is a lot of discussion currently as to whether performance evaluations are still relevant in the workplace. Critics of traditional performance evaluation systems say they tend to focus on the past, are corrective in nature and some employees find them demotivating. In addition, critics contend, most performance evaluations tend to be subjective because it involves people making judgments and/or rating other people. As a result, employees are rated on how they are perceived by others.
Keep in mind, the purpose of performance evaluations is to help the business to achieve its goals. An effective performance evaluation system will help the organization achieve its goals, realize individual growth, reinforce the organization's values and retain critical skills to remain competitive.