NLRB and Handbooks

Very few years ago, most union-free employers did not pay close attention to the decisions issued by the National Labor Relations Board (NLRB), as many believe what was happening with the NLRB did not affect them because their employees were not represented by a union. However, more employers are learning that regardless of the union status of their workplace, Section 7 of the National Labor Relations Act applies considerably to all employers and their operations.

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Roadmap to AWESOME Employee Relations

Employee relations is a hot topic in today's business world. Understanding how to master employee relations can be a challenge to even the most knowledgeable managers. The first step in mastering employee relations is to understand exactly what employee and labor relations involves. Employee and labor relations entail enabling employees to maintain effective relationships and working conditions which balance the employer's needs with the employee's rights while also supporting the company's strategic objectives and overall goals.

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Managing Multiple Generations in the Workplace

As older workers delay retiring and younger workers enter the workforce, the workplace has become a patchwork of varying perspectives and experiences. For the first time in American history four different generations are working side-by-side in the workplace. While leading these different generations, a diverse workforce can present challenges to even the most skilled management teams. Bridging the generational gap is one of the most challenging tasks an employer may face. The key to overcoming this challenge is effectively addressing and taking advantage of the differences in values and expectations of the employees in each generation.

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Business Etiquette

"Good manners will open doors that the best education cannot". -Clarence Thomas

Business etiquette is an integral part of a company's overall culture. Success in any industry relies on relationships, whether with co-workers, clients, suppliers or investors. Consideration and good manners while dealing with others creates engaged, productive and long-term business relationships. Etiquette covers most aspects of social interactions, including self-presentation, communication, courtesy, and hospitality. Business etiquette, in particular, covers expectations in the interactions for all business relationships. Are the employees at your company accustomed to proper business etiquette?

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Q&A: HR Documentation

Creative Business Solutions is honored to be included in TK Magazine's latest Spring 2014 issue! In this issue, Team CBS discusses specific HR documentation which is critical to a business, and provides insight into good business practices regarding HR documentation. Please read our Q&A below, or click here to view the article in TK Magazine's Spring 2014 issue.

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What our clients say...

MB Piland Advertising + Marketing

Martha Barlett Piland
President and CEO
MB Piland Advertising + Marketing

"We have worked with Kristina and her firm on multiple occasions. Since we're too small to have an HR advisor on staff, we have relied on her expertise in reviewing our employee manual and other HR-related documents.

She has also been available for advice when needed. She's thorough, straightforward and focused on positive outcomes. I am always confident in her counsel."